How the Member Reputation System Works
Trust is everything in sugar dating, which is why SugarHut built a Reputation Score that reflects genuine, earned behaviour rather than a paid badge. Here's exactly how it works.
The five criteria
Your score is calculated automatically from five factors, each worth one star. Responsive Communicator: an average reply time under 24 hours, an 80%+ reply rate, and 10 or more conversations. Regularly Active: at least 3 online sessions per week, totalling 30+ minutes. Complete Profile: 100% of your profile filled in — photo, bio, location, arrangements, gallery, email, and verification. Established Member: an account that's 3 or more months old. Verified Identity: completed ID and facial biometric verification.
The bonus star: vouches
Beyond the five core stars, members can earn a sixth bonus star through peer vouches. A vouch is a simple endorsement — "I confirm this person is respectful and genuine" — that can only be submitted by someone you've exchanged at least 10 messages with. This message threshold makes vouches genuinely meaningful and hard to fake. Collect 5 or more vouches and you earn the bonus star.
Why vouches can be retracted
If a member who vouched for you later reports you, their vouch is automatically retracted. This keeps the system self-correcting and prevents it from becoming a static, unreliable signal.
Making your score visible
A calculated score isn't shown on your profile by default. Beneficiaries can enable visibility for free in Settings; Providers pay a one-time 50 credits. Once enabled, your stars appear on your profile and browse card, giving other members an instant trust signal before they even message you.
Why it matters
A visible Reputation Score consistently increases message quality and response rates — members feel more confident reaching out to someone whose trustworthiness is demonstrated, not just claimed. Building yours is simple: be responsive, stay active, complete your profile, get verified, and have real conversations that lead to genuine vouches.